Canadian Job Opportunities: Industries Continuing to Hire Despite COVID-19

Posted on 09.16.2020

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The COVID-19 pandemic resulted in numerous job losses and lay-offs across Canada.

According to Statistics Canada, just within a three-month period, starting from February, 5.5 million Canadian workers were affected due to the economic shutdown caused by the pandemic.

However, the situation is now improving because of the gradual easing of COVID-19 restrictions. It is promising to see that during the summer months, the recovery when it comes to employment numbers, has been sharper than in previous downturns.

There are job opportunities in the market.

In this blog, we take a closer look at the industries that are increasing hiring, despite the COVID-19 pandemic.

Essential Retail

While many non-essential businesses closed their doors to the customers, essential retail outlets continued to operate. These include grocery stores, pharmacies, and value stores.

As individuals continue to practice social distancing and spend more time at home, they spend more on items such as fresh foods, toiletries, and cleaning supplies. This is one of the main reasons why essential retail stores are experiencing unusually high sales volume.

To cater to this increasing demand, many of these stores are looking to hire cashiers, store shelf stockers, cleaners, etc.

Walmart Canada, Save-On-Foods and Loblaw have posted vacancies and continue to do so on their websites and social channels.


It is no surprise that the healthcare sector is hiring during a pandemic.

As the COVID-19 cases decrease across Canada, the strain on healthcare resources continues to reduce. However, in many hospitals and clinics, medical professionals are still stretched out thin. Hence, you can still find job opportunities on the websites of hospitals and long-term care facilities.

While there is demand for nurses, physicians, and paramedics, an increase has also been seen in the demand for other healthcare professionals such as personal support workers and healthcare administrators.

IT and E-commerce

The other two sectors that have experienced a significant increase in the demand for their services are information technology and e-commerce.

As people are spending more time at home, they are using more IT services, for both work and leisure, than ever before.

Research from Kantar shows that during the pandemic, web browsing increased by 70% and social media engagement increased by 61% over normal usage rates.

E-commerce has been on a rise too. Shopify, a Canadian e-commerce company, saw an increase of 47%, which is equal to $470 million, in the first quarter of 2020 compared to the first quarter of 2019.

As there has been a pronounced increase in the usage of social media, mobile apps, video conferencing, online ordering platforms, and e-commerce solutions, there has also been a corresponding increase in the demand for IT administrators, developers, and IT security professionals.

Remote Customer Service

Companies have to adopt new ways of communicating with their customers as in-person interactions have reduced. They need customer service solutions for addressing subscription queries, order placements for food deliveries, issues about shipments, etc. This is why there has been an increase in the demand for call centre agents and supervisors who can work remotely.

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