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How Can We Support You?

We provide you with a wide range of ways to reach out to our support team.

You can also find helpful FAQ content below or access lots of helpful answers on our blog by clicking here.

You can reach our customer service representatives
by phone or email during business hours:

  • Monday to Friday 8 am – 8 pm EST
  • Saturday 9 am – 3 pm EST
  • Sunday 10 am – 4 pm EST

Self Service FAQ's/Tips

All information received in the background investigation process will be maintained by Triton in confidential, secured files, with restricted access to only those who need to know. Learn more about our privacy policy.

We accept Visa, Mastercard, and American Express.

Triton works closely with the RCMP and local police departments across the country. This allows us to search confidently through RCMP database for criminal records and background checks.

Our easy-to-use background check system makes the process smooth and efficient, allowing us to deliver results to you within 15 minutes.

The Criminal Background Check offered by Triton does not include Vulnerable Sector Information. The RCMP policy states that a Vulnerable Sector Check must be conducted by your local police service.

You may need a Vulnerable Sector Check if you intend to work or volunteer with vulnerable people. This includes, but is not limited to, teachers, social workers, nurses and more.

To learn more about Vulnerable Sector Checks, visit your local police service or review the RCMP policy.

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